Reseller Signup
Frequently Asked Questions
Reseller Control Panel / Account Settings and Management
GDPR
- ★ GDPR FAQ - Data use, consent and process changes
- GDPR Controls and data management FAQ
- GDPR Consent management process
- GDPR Whois information
- OpenSRS data processing general information
- Data sharing preferences updates
Getting Started
- Horizon/test system accounts
- Troubleshooting reseller control panel blank page when loading
- OpenSRS reseller pricing structure
- Reseller Quickstart Guide
- OpenSRS Management Interface
- OpenSRS Quickstart Guide
Messaging
Sub-Resellers
Funds
Branding
People and Permissions
User Settings
Other OpenSRS Services Login
Release Notes and Change Logs
Domain
Understand Domain Basics
- ★ Domain Help Topics
- Reporting abusive websites
- Domain owner support
- Communications at OpenSRS
- Registry premium domains guide
- New TLD Launch Phases
TLD Policies
- ★ TLD Reference Chart
- .AC .SH domain policies
- .AE Domain Policies
- .AERO domain policies
- .AF Domain Policies
- .ALSACE domain policies
Register a Domain(s)
Transfer a Domain(s)
- Transfer .UK domains
- Transfer .DE domains
- Transfer away process
- Transfer in process
- A Complete Guide to Domain Transfers
- Push multiple domains to another reseller
Management and Extra Domain Settings
- Domain forwarding with HTTP and HTTPS
- Viewing domain transfers in the RWI
- Searching for domain orders in the RWI
- Designated Agent (DA)
- How to enable/disable Designated Agent (DA) for COR process
- Change of registrant (COR) for gTLD domains
DNS, Nameservers & Security
- Configuring DNSSEC
- Changing nameservers in the reseller control panel
- Create or edit a DNS template
- Adding, modifying, and deleting glue records
- DMARC Policy changes – Impact on OpenSRS Service notifications
- Modifying DNS zone in MWI
Renew or Recover a Domain(s)
FAQs: OpenSRS Email
Email Creation and Migration
- ★ Set up Hosted Email services
- How to use the email migration tool
- Migrate to the OpenSRS Email Service
- Creating mailbox accounts
- Bulk tools
- Create a new domain for Email accounts
Email Preferences, Settings, and Sync Options
- Gmail delivery issues
- Email migration service interruptions
- Email quota notifications
- Configuring an email client
- Email Password Recovery System
- CalDAV and CardDAV Synchronization with Hosted Email
Manage Email Accounts
- Hosted Email IP reputation
- Basic troubleshooting guide for Hosted Email
- Delete email domains
- End-User password reset FAQ
- FAQ on White labeling for Hosted Email service
- Required email password reset FAQ
Manage Spam
Email Guides for End Users
- ★ The complete Webmail guide
- Phone mail client setup and server settings
- How to use Webmail Mail
- How to use Webmail Contacts
- How to use Webmail Calendar
- How to use Webmail RSS
Trust and Publishing
OpenSRS SSL Services
FAQs: SSL Services
Purchase and Mange SSL Certificates
- ★ Order an SSL Product
- Revoke and cancel SSL certificates
- SSL validation support
- Trust order statuses
- How to add SAN(s) to an existing SSL certificate
- Domain-vetted authorization for RapidSSL, GeoTrust & Sectigo SSL certificates
Sitelock
- Enable the Sitelock product and seal
- Upgrade a SiteLock product
- What is SiteLock?
- Does SiteLock work with any hosting company, server and software?
- What types of problems does SiteLock scan for?
- What happens if SiteLock finds a vulnerability? Will the SiteLock seal tell visitors that a website has failed?