Welcome to OpenSRS. These are the key elements in your account that need to be configured and optional if you are integrating with our services.
When you first open a Reseller account with OpenSRS, there are some account settings that you should review to ensure they are properly configured for your business.
The following settings can be modified inside of the Reseller Control Panel by clicking Account settings.
|Two-factor authentication||To increase account security, you can enable two-factor authentication. Every time you log in, a unique code will be displayed on your phone app or sent via SMS. We've created a full guide on setting up two-factor authentication.|
|Manage users||When you have multiple users who need access to the Reseller Control Panel, you can set up these users in the Manage users tab. We've created a guide on user management and permissions profiles.|
|Permission profiles||Your account has several default permission profiles that will be marked as preset under the type column. Click the profile name to see the access permissions assigned to that profile. Preset profiles cannot be edited or deleted, but they can be copied to help create a custom profile.|
|Branding||This page allows you to set your company logo and customize settings on various end-user pages. Branding will affect the messages that are sent out by the OpenSRS new messaging platform. We've created a full branding configuration guide.|
The OpenSRS messaging platform is designed to send messages to your users, sub-resellers and customers on your behalf, such as renewal and transfer notifications, registrant verification emails and more.
With over 100 templates, some notices are mandatory and some are optional. Messages which are optional you can enable or disable through the messaging section of the control panel. We've created a dedicated guide for our messaging platform.
Many geoTLD registries have notices that are sent to domain contacts directly. These notices do not appear in the OpenSRS messaging platform since these messages don't originate from our system. These notices are not reseller configurable.
You can access the new messaging section with the following steps:
- Log into the reseller control panel.
- Choose the Messaging and confirmation tab.
To set your default messaging language:
- Click the Edit button in the default language section.
- Select your desired default language from the drop-down menu.
- Hit Submit
On the right side of the messages list is a toggle switch to enable or disable a notification.
Note: When you see the disabled cursor on mouseover for the toggle switch, the message is mandatory and cannot be turned off.
Upon setting up your Reseller account with OpenSRS, you should be setting your company logo image, which will be added to all communications we send for you to your customers. To do so, select Account settings, and then from that screen, click the Branding tab. Click Edit to the right of "General Communication Branding", and upload your logo image. This image will be used in all customer-facing communications sent on your behalf.
If you wish, you can also change the language of each message. Some languages have been translated for each message. If your preferred language is not already translated, you can add in your own translation.
To add your own translation:
- Hover your cursor over the message you wish to translate.
- Click the Add language button under the language templates column.
- Select from the drop-down a language to translate from.
- Select the language you are writing the translation for, from the 2nd drop-down.
- Choose Submit.
- Hover over the main body of the message and select Edit.
- Type in your translation.
- Click Create & publish.
You can edit messages in a WYSIWYG HTML editor or source code. This gives you total control over how your messages are presented.
Resellers decide which notifications to send to the customer base. We've outlined some of the important notifications for both domains and trust products which are directed at you or your end customer.
|Domain Notifications to End Customer||Domain Expiration and Renewal||
|Domain Transfers Away||
|Domain Transfers In||
|Domain Notifications to Your Account||
|Trust Notifications to End Users||
|Trust Notifications to Your Account||
You can add funds to your reseller account by credit card, PayPal, or Automated Clearing House.
Credit card payment
Funds deposited into your reseller account by way of a credit card payment are subject to a 3% processing fee. This fee is charged on the statement amount, with the remainder being placed in your account.
Funds deposited via PayPal into your reseller account are subject to a 3% processing fee. When you confirm your payment information on PayPal's site and click continue, this brings you back to the control panel where you complete the transaction after verifying your payment details. Once verified, click Pay to finalize the transaction.
Automated Clearing House
ACH payment is only available after an initial configuration. To set up ACH payments go to the Settings tab to download the sign-up form. Complete the form and use the submission button to apply. Once your ACH application is approved we will let you know.
Note: Approval may take up to five business days.
Local bank transfer
OpenSRS also accepts local bank transfers. This allows you to send funds via wire transfer in your local currency to a bank account in your country. The funds will then be converted into US Dollars (USD) and be applied to your OpenSRS reseller account. Bluesnap is the service provider powering those local bank transfers.
There are several things to keep in mind for payments:
|Credit card payment||
|Automated Clearing House||
The API key is used strictly for connecting over API and with third-party tools such as WHMCS or Odin.
The API settings section allows you to generate an API key and to view and modify allowed IP addresses. Sample API requests, responses, and commands can be found within our comprehensive API guide. In the control panel click Account settings and then click the API settings tab.
This feature displays the private key that is used with the client code. The key is used for authentication and for building a secure socket for client/server communications.
To generate a new key, from the Actions drop-down list, click Generate new key.
Note: Once the new API key is generated, the old key stops working immediately.
IP access rules
This section allows you to view and modify your IP addresses. There are two limits to using this functionality:
- You are only allowed a maximum of five rules. You must replace existing rules once you've reached the limit.
- You can only add IP addresses with ranges from 25 to 32.
To add a new rule:
- Click Edit in the IP access rules section.
- In the IP address field, enter an IP address.
- Choose the IP address range from the CIDR prefix drop-down list.
- Select whether to allow or deny the specified IP Address range in the type section.
- Hit Submit.