Storefront account management

OpenSRS Storefront is a fully hosted, brandable e-commerce site that lets you start selling domains immediately. Storefront handles all the end-user billing on your behalf, allowing customers to pay by credit card using the OpenSRS payment gateway service. Customers manage their domains through a user-friendly Domain Manager, allowing them to deploy, manage, and renew the services provisioned through your Storefront.

Managing domains

  1. Enter credentials and hit Log in.
    storefront manager login fields.png
  2. Select the Domains tab.
    select domains.png

  3. Choose the domain you wish to view from the list on the domains page.
    click on the domain.png
  4. Review the domain status under the Domain details tab.
    domain details page.png
  5. All changes to the domain are listed under the Event log tab.
    domain event log.png

Managing customers in Storefront

Storefront Manager includes tools to manage your customers. 

Customer details Customer details keep a record of the contacts and a Login as a customer link to manage the account directly. 
Domains Displays a list of domains the customer has registered. 
Event log

Shows any account changes this customer has made.

Customer details

  1. Enter credentials and hit Log in.
    storefront manager login fields.png
  2. Select the Customers tab.
    customers tab.png
  3. Use the search bar to find the specific customer, or click on the name from your customer list.
    customer search.png
  4. Storefront manager allows you to manage your customers directly.  
    Login as customer Select Login as customer to access the account.
    Email address Clicking Update will change the email address for the account.
    Password Hit Reset to update the password for the account.
     
    customer details.png

Domains

  1. Enter credentials and hit Log in.
    storefront manager login fields.png
  2. Select the Customers tab.
    customers tab.png
  3. Use the search bar to find the specific customer, or click on the name from your customer list.customer search.png
  4. Choose Domains to display a list of domains the customer has registered. 
    customer domains.png

Event log

  1. Enter credentials and hit Log in.
    storefront manager login fields.png
  2. Select the Customers tab.
    customers tab.png
  3. Use the search bar to find the specific customer, or click on the name from your customer list.customer search.png
  4. Press Event log to display a log of significant changes to the account.  
    customer event log.png

Managing Pricing

The Storefront manager offers control over your markup pricing structure. 

Adjusting markup pricing

  1. Enter credentials and hit Log in.
    storefront manager login fields.png
  2. Click Pricing. 
    pricing tab.png
  3. Select Edit.
    storefront manager pricing overview.png
  4. Enter the markup percent and hit Save changes.
    storefront price markup.png

Adjusting rounding

  1. Enter credentials and hit Log in.
    storefront manager login fields.png
  2. Click Pricing. 
    pricing tab.png
  3. Select Pricing and hit Edit.
    storefront rounding edit.png
  4. Adjust the values that fit your needs and hit Save changes.
    rounding save changes.png

Adjusting add-on services

  1. Enter credentials and hit Log in.
    storefront manager login fields.png
  2. Click Pricing. 
    pricing tab.png
  3. Hit Edit next to add-on services.
    storefront addon services edit.png
  4. Adjust the pricing for add-on services and hit Save changes.
    addon services save changes.png

Managing TLD pricing

Adjusting registration and renewal pricing

  1. Enter credentials and hit Log in.
    storefront manager login fields.png
  2. Click Pricing. 
    pricing tab.png
  3. Select TLD pricing, and hit Edit pricing.
    storefront tld pricing edit.png
  4. Adjust any pricing for the TLD and hit Save changes.
    registration and renewal pricing.png

Adjusting transfer pricing

  1. Enter credentials and hit Log in.
    storefront manager login fields.png
  2. Click Pricing. 
    pricing tab.png
  3. Press TLD pricing, followed by Edit pricing.
    tld pricing fields.png
  4. Adjust any pricing edits and hit Save changes.
    transfer pricing save changes.png

Adjusting redemption pricing

  1. Enter credentials and hit Log in.
    storefront manager login fields.png
  2. Click Pricing. 
    pricing tab.png
  3. Press TLD pricing, followed by Edit pricing.
    tld pricing fields.png
  4. Select Redemption and adjust any pricing edits, then hit Save changes.
    redemption pricing save changes.png

Bulk editing TLD pricing

  1. Enter credentials and hit Log in.
    storefront manager login fields.png
  2. Click Pricing. 
    pricing tab.png
  3. Select TLD pricing, then choose Bulk edit.
    bulk edit.png
  4. Adjust pricing for the number of TLDs selected and hit Save changes.
    bulk edit save changes.png

Managing Orders

The orders page shows all orders done by your customers, including date, amount, and status.

  1. Enter credentials and hit Log in.
    storefront manager login fields.png
  2. Select the Orders tab.
    Orders tab.png
  3. Press on the order ID.
    list of orders.png
  4. You can review all order details under the Order items tab.
    order items overview.png
  5. The Transactions tab will show you the order status.
    transaction status.png

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