Create a new domain for Email accounts

You can create a new domain for Email accounts in the Control Panel or in the MAC.

Creating a new domain in the Control Panel

To create a new domain in the Control Panel

1. In the Email section of the Control Panel, click the Email Domains tab.

2. Click the plus sign (+) at the top of the page.

3. Enter the domain name in the text field, and then click Add.

4. On the Settings tab, click Edit in each section to edit the related fields, and then click Save.

Domain Overview

  • Alias Limit—Enter the maximum number of aliases that can be created in the domain.
  • User Limit—Enter the maximum number of accounts of any type (regular mailbox, forward, and filter) that can be created in the domain.
  • Status—Ensure that Active is selected.
  • Filter MX Host—The MX Host address is the target mailserver to which filtered spam and virus-free email will be delivered. This can be either a hostname or IP address, and it must include the inbound port that accepts connections (usually port 25). For example, mail.mymailserver.com:25.
  • Webmail Domain Alias—When this box is checked, mailbox users will be able to use domain aliases in the From field of outgoing messages.
  • Aliases—Click the plus sign below this heading to add a text field, and enter a domain alias. Click the plus sign again to add additional aliases.
  • Stats Mailout—Click the plus sign below this heading to add a text field, and enter an address to which you want to send daily snapshots of account usage. Click the plus sign again to add additional addresses.

Spam Filtering

  • Safe Senders—Click the plus sign below this heading to add a text field, and enter the email addresses and domains whose messages will never be marked as spam. Click the plus sign again to add additional entries. You can add up to 1000 entries.
  • Block Senders—Click the plus sign below this heading to add a text field, and enter the email addresses and domains from which you do not want to receive email. Click the plus sign again to add additional entries. You can add up to 1000 entries.

Defaults For New Users

  • Quota Size (MB)—Enter the default maximum size (in Megabytes) for new user accounts that are created.
  • Max Quota Size (MB)—The maximum (in Megabytes) that can be assigned to any user account.
  • Language—From the drop-down list, choose the default language for this domain. This language automatically applies to new mailboxes created in this domain, unless you specify a different language for a particular mailbox.
  • Timezone—From the drop-down list, choose the default time zone for this domain. This time zone automatically applies to new mailboxes created in this domain, unless you specify a different time zone for a particular mailbox.
  • Services—For each of the available services (Send Mail, Receive Mail, Connect via IMAP4, Connect via POP3, Login via Webmail, and Send via Webmail), use the drop-down lists to set the service to one of the following options:
    • Enabled—The service is available.
    • Disabled—The service is not available.
    • Suspended—The service is not currently available, and can only be re-enabled by an administrator at a level equal to or higher than the one who suspended the user. The most common reason for suspension is an AUP violation for exceeding the spam threshold that was set by the service provider.

User Inheritance

For the settings in this section, if a value is not set at the domain level, it is inherited from the level above. To change a value, you must first put a check in the associated box called Override inherited value.

  • Password Encoding—From the drop-down list choose the type of encryption that you want to use to encode user passwords.
  • Regenerate Passwords—If this feature is enabled, when a user successfully authenticates and their hashing mechanism doesn't match the method specified in the Password Encoding field, it will be converted to the specified method.
  • SMTP Send Limit—The maximum number of messages that a user can send in a 24 hour period.
  • Filter Delivery—From the drop-down list, choose the way in which you want spam messages to be handled by the OpenSRS email filters:
    • Passthrough—Allow spam messages to be delivered to the Reseller's designated mailserver.
    • Quarantine—Do not deliver spam messages to the Reseller's server
  • Spam Detection Level—From the drop-down list, choose the level of aggressiveness for spam filtering. Choosing a level other than Normal causes the filtering engine to be more aggressive in labeling mail as spam.
  • Spam Folder—Specify the name of the folder to which all spam messages will be delivered. The default is Spam.
  • Spam Header—Specify the tag that will be assigned to the header of spam messages. The format must begin with a capital letter but can be followed by anything, for example, X-Spam: Spam detected. This must be set to an email header valid format.
  • Spam Tag—Specify the tag that is appended to the Subject line of all spam messages.
  • Brand—From the drop-down list, choose the brand that will apply to the new domain.

Welcome Message

  • Message Headers—Enter the email address from which you want the bulletin to be sent, and enter a Subject for your bulletin. You can add other header information as well
  • Message Body—Enter the body of your message. You can add HTML content, mime-encoded image information, and text.

 

Creating a new domain in the MAC

To create a new domain in the MAC

1. Log in to the Mail Administration Console (MAC).
For more information, see "What is the MAC?"

2. In the navigation pane, click Add Domain.
The Create Domain page appears.

 

Creating a new domain in the MAC

3. Complete the following fields, as applicable.
Note: All fields are greyed out until you enter complete the Domain field and press the Enter key.

 

Field Obligation
Basic Settings
Domain Specify the name of the new domain. This field is mandatory. The domain name can be up to 160 characters.
Stats Mailout Enter the addresses to which you want to send daily snapshots of account usage. Separate each address with a comma.
FilterMX The MX Host address is the target mailserver to which filtered spam and virus-free email will be delivered. This can be either a hostname or IP address, and it must include the inbound port that accepts connections (usually port 25). For example, mail.mymailserver.com:25.
User Limit Enter the maximum number of accounts of any type (regular mailbox, forward, and filter) that can be created in the domain.
Alias Limit Enter the maximum number of aliases that can be created in the domain.
Aliases Enter any domain aliases. Be sure to enter each domain alias on a separate line.

Note: You must set a Domain Alias DNS record.
Webmail Domain Alias When this box is checked, mailbox users will be able to use domain aliases in the From field of outgoing messages.
Defaults For New Users
Language From the drop-down list, choose the default language for this domain. This language automatically applies to new mailboxes created in this domain, unless you specify a different language for a particular mailbox. This field is optional.
Timezone From the drop-down list, choose the default time zone for this domain. This time zone automatically applies to new mailboxes created in this domain, unless you specify a different time zone for a particular mailbox. This field is optional.
Quota (MB) Enter the default maximum size (in Megabytes) for new user accounts that are created.
Max Quota (MB) The maximum (in Megabytes) that can be assigned to any user account.
Services – Receive, IMAP4, POP3, Send, Webmail, Webmail Send The default settings for new users in this domain for various services. The services are:
  • Receive—Whether the user can receive email.
  • IMAP4—Whether the user can connect with an IMAP4 client.
  • pop3—Whether the user can connect with a client.
  • Send—Whether the user can send email.
  • Webmail—Whether the user can receive mail through Webmail.
  • Webmail Send—Whether the user can send mail through Webmail.
For each of the available services, click a radio button to set the service to one of the following options:
  • enabled—The service is available.
  • disabled—The service is not available.
  • suspended—The service is not currently available, and can only be re-enabled by an administrator at a level equal to or higher than the one who suspended the user.
    The most common reason for suspension is an AUP violation for exceeding the spam threshold that was set by the service provider.
Note: The default settings are inherited from the company settings, but you can change any of the settings for individual domains.
Inheritable For Users
Brand From the drop-down list, choose the brand that will apply to the new domain. This field defaults to the Company brand. Changing the selection changes the branding for new domains.
Password Encoding From the drop-down list choose the type of encryption that you want to use to encode user passwords. If this value is not set at the domain level, the value is inherited from the level above, that is, the domain uses the company value.

Note: Only company admins are allowed to change this setting; other admin levels can view the setting but cannot change it.
Spam Folder Specify the name of the folder to which all spam messages will be delivered. The default is Spam.
Spam Level From the drop-down list, choose the level of aggressiveness for spam filtering. Choosing a level other than Normal causes the filtering engine to be more aggressive in labeling mail as spam.
Spam Tag Specify the tag that is appended to the Subject line of all spam messages.
Spam Header Specify the tag that will be assigned to the header of spam messages. The format must begin with a capital letter but can be followed by anything, for example, X-Spam: Spam detected. This must be set to an email header valid format.
SMTP Limit The maximum number of messages that a user can send in a 24 hour period.
Filter Delivery From the drop-down list, choose the way in which you want spam messages to be handled by the OpenSRS email filters:
  • passthrough—Allow spam messages to be delivered to the Reseller's designated mailserver.
  • quarantine—Do not deliver spam messages to the Reseller's server.
Spam Settings
Allow Enter the email addresses and domains whose messages will never be marked as spam.

You can add up to 1000 entries. Addresses must be separated by a carriage return.
Block Enter the email addresses and domains from which you do not want to receive email.

You can add up to 1000 entries. Addresses must be separated by a carriage return.

4. Click Create.

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