Set limit on the number of mailboxes per domain

Company administrators are allowed to specify the maximum number of mailboxes that can be created for each domain. Even if you have set a default mailbox limit for all the domains within your company, you can still change the limits for particular domains.

Once set, the limit cannot be exceeded. If you are restoring an account that would result in more mailboxes than allowed; you will get an error message and the restore will not proceed. In this case, you would have to increase the limit and then retry the restore.

Setting mailbox limits in the Control Panel

To set mailbox limits in the Control Panel

1. In the Email section of the Control Panel, click the Email Domains tab and then click the domain you want to modify.

2. Click the Settings tab.

3. In the Domain Overview section, click Edit.

4. In the User Limit and Alias Limit fields, enter the maximum values that you want to apply to all users in the domain.

  • User Limit—The maximum number of mailboxes per domain that can be created.
  • Alias Limit—The maximum number of domain aliases per domain that can be created.

5. Click Save.

Setting mailbox limits in the MAC

To set mailbox limits in the MAC

1. Log in to the Mail Administration Console (MAC).
For more information, see "What is the MAC?"

2. Navigate to the domain that you want to modify.
See “Searching in the Mail Administration Console (MAC)”.

3. In the Basic Settings section, enter the maximum values that you want to apply, by default, for each of these account types:

  • User Limit—The maximum number of mailboxes per domain that can be created.
  • Alias Limit—The maximum number of domain aliases per domain that can be created.

4. Click Update.

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2 Comments

  • Avatar
    Nora Heuer

    This is great except that it would be nice to be able to differentiate between "forwarding only" and "full mailbox" users when setting limits.

  • Avatar
    Mark L.

    Hi Nora,

    The ability to set the number of full mailboxes as well as forwards per domain sounds like a great feature. I will discuss this with our product development team. Thanks for the suggestion!

    Regards,
    Mark.

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