Setting autorespond for a mailbox

The Autoresponder feature sends an automatic response to incoming messages for a mailbox.

 

Setting an autoresponder message in the Control Panel

To set Autoresponder in the Control Panel

1. In the Email section of the Control Panel, navigate to the user you want to modify.
For more information, see "Viewing Email user accounts"

2. Click the user name.
The User page opens, displaying the User Settings tab.

4. In the Sending & Receiving section, click Edit.

5. Click to put a checkmark in the box next to Autoresponder Enabled.

6. Optionally, in the Interval field, enter the number of days before the same recipient will receive the auto-response message again. If not specified, the interval defaults to one day.

7. Optionally, in the End Date field, enter the last day/time when the auto-response message is in effect. The required format is YYYY-MM-DD. If not specified, the Autoresponder never expires.

8. Enter the text of the auto-response message in the Autoresponder Text field.

9. Click Save.

 

Setting an autoresponder message in the MAC

To set Autoresponder in the MAC

1. Log in to the Mail Administration Console (MAC).
For more information, see "What is the MAC?"

2. Locate the user that you want to edit.
For more information, see “Searching in the Mail Administration Console (MAC)”.

3. Click the user name.

4. In the Autoresponder section, enter the text of the auto-response message in the Text field.

5. Optionally, in the Interval field, enter the number of days before the same recipient will receive the auto-response message again. If not specified, the interval defaults to one day.

6. Optionally, in the End Date field, enter the last day/time when the auto-response message is in effect. The required format is YYYY-MM-DD. If not specified, the Autoresponder never expires.

7. Click Update.

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