Disabling a domain

Company administrators can disable and re-enable domains (unless the domain has been disabled by a super admin). If this feature has been disabled by a higher level admin, you will not be able to change the setting of this option.

Warning: When you disable a domain, the mailboxes under that domain will no longer function.

Disabling a domain in the Control Panel

To disable a domain

1. In the Email section of the Control Panel, click the Email Domains tab and then click the domain you want to disable.

2. Click the Settings tab.

3. In the Domain Overview section, click Edit.

4. Under the Status heading, select the button beside Disable.

5. Click Save.

Re-enabling a domain in the Control Panel

To re-enable a domain

1. In the Email section of the Control Panel, click the Email Domains tab and then click the domain you want to re-eable.

2. Click the Settings tab.

3. In the Domain Overview section, click Edit.

4. Under the Status heading, select the button beside Active.

5. Click Save.

Disabling a domain in the MAC

To disable a domain

1. Log in to the Mail Administration Console (MAC).
For more information, see "What is the MAC?"

2. Navigate to the domain that you want to modify.
See “Searching in the Mail Administration Console (MAC)”.

3. In the Basic Settings section, click box beside Disabled.
The checkmark indicates that the domain is disabled.

4. Click Update.

Re-enabling a domain in the MAC

To re-enable a domain

1. Log in to the Mail Administration Console (MAC).
For more information, see "What is the MAC?"

2. Navigate to the domain that you want to modify.
See “Searching in the Mail Administration Console (MAC)”.

3. In the Basic Settings section, click the checkbox beside Disabled.
The checkmark disappears to indicate that the domain is no longer disabled.

4. Click Update.

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk