Disable or enable an email domain

Company administrators can disable or enable domains unless a super admin has disabled the domain. If a higher-level admin has disabled this feature, company admins will not be able to change this setting. When you disable a domain, the mailboxes under that domain will no longer function. The users in the domain will be unable to log in or receive emails.

Disable a domain in the control panel

  1. In the Email section of the Reseller Control Panel, click on the Email tab and then click the domain that you want to disable.
  2. Click on the Settings tab.
    disable-rcp.png
  3. In the Domain overview section, click Edit.
  4. Under the Status option, select the button beside Disable.
  5. Click Save.
    rcp-save.png

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Enable a domain in the control panel 

  1. In the Email section of the Reseller Control Panel, click on the Email tab and then click the domain that you want to disable.
  2. Click the Settings tab.
  3. In the Domain overview section, click Edit.
  4. Under the Status option, select the button beside Active.
  5. Click Save.
    enable-rcp.png

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Disable a domain in the MAC

  1. Log in to the Mail Administration Console (MAC).
  2. Navigate to the domain that you want to modify. 
  3. In the Basic settings section, click the box beside Disabled. The checkmark indicates that the domain is disabled.
    disable-mac.png
  4. Click Update.

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Enable a domain in the MAC

  1. Log in to the Mail Administration Console (MAC).
  2. Navigate to the domain that you want to modify.  
  3. In the Basic settings section, click the checkbox beside Disabled. The checkmark disappears to indicate that the domain is no longer disabled.
    enable-mac.png
  4. Click Update.

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