Adding and removing domain aliases

A domain alias is an alternate name for a domain.

Note: Domain admins and higher can enable Webmail domain alias support, but only company admins and higher can create domain aliases.

Every domain alias requires its own unique DNS configuration in order to receive mail. There is no separate process for setting the DNS records for a domain alias; for DNS purposes, it is simply another domain. Once you have created your domain aliases, you need to set the DNS for the domain.

If you also enable a for user accounts, your users will be able to use these domain aliases in the From field of outgoing messages. For example, suppose you have a domain called example.com and a user whose account name is user1@example.com. If you create an alias for that user called myalias@example.com, the user can choose to send mail from either user1@example.com or myalias@example.com. If you then create a domain alias for example.com and you call it aliasexample.com, the user will be able to choose from four From addresses when they compose a message: user1@example.com, myalias@example.com, user1@aliasexample.com, and myalias@aliasexample.com.

Creating domain aliases in the Control Panel

To create a domain alias in the Control Panel

1. In the Email section of the Control Panel, click the Email Domains tab and then click the domain for which you want to create aliases.

2. Click the Settings tab.

3. In the Domain Overview section, click Edit.

4. Under Aliases, click the plus sign (+) to display a text field.

5. Enter the alias in the text field.
To add additional aliases, click the plus sign again. You can enter only one alias in each text field.

6. Optionally, click to select the checkbox beside Webmail Domain Alias. When this box is checked, users can use the actual and the alias addresses to send and receive mail.

7. Click Save.

Deleting domain aliases in the Control Panel

To remove domain aliases in the Control Panel

1. In the Email section of the Control Panel, click the Email Domains tab and then click the domain that has aliases you want to delete.

2. Click the Settings tab.

3. In the Domain Overview section, click Edit.

4.  Delete the alias names from the Aliases text box.

5. Click Save.

Creating domain aliases in the MAC

To create a domain alias in the MAC

1. Log in to the Mail Administration Console (MAC).
For more information, see "What is the MAC?"

2. Navigate to the domain that you want to modify. See “Searching in the Mail Administration Console (MAC)”.

3. In the Aliases text box, enter the aliases you want to create.
Be sure to enter each alias on a separate line, separated by a carriage return.

4.  Optionally, click to select the checkbox beside Webmail Domain Alias. When this box is checked, users can use the actual and the alias addresses to send and receive mail.

5. Click Update.

Deleting domain aliases in the MAC

To remove domain aliases in the MAC

1. Log in to the Mail Administration Console (MAC).
For more information, see "What is the MAC?"

2. Navigate to the domain that you want to modify. See “Searching in the Mail Administration Console (MAC)”.

3. Delete the alias names from the Aliases text box.

4. Click Update.

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