Set default company preferences

The default preferences for your company are applied whenever you create new domains and mailboxes within the company. If you want to change any of these settings for specific domains or mailboxes, you can override them at the domain or mailbox level.

 

Setting company preferences in the Control Panel

To set company default preferences

1. In the Email section of the Control Panel, on your company page, click the Settings tab.

2. In each section, click Edit and complete the fields as outlined below:

Contact

  • Stats mailout—Enter the email addresses to which you want to have daily Company snapshots sent.

Spam Filtering

  • Safe Senders—Enter the email addresses and domains whose messages will never be marked as spam.
  • Block Senders—Enter the email addresses and domains from which you do not want to receive email.

Defaults For New Domains and Users

  • Quota Size—Enter the default maximum size (in Megabytes) for new mailboxes that are created.
  • User Limit—Enter the maximum number of accounts of any type (regular mailbox, forward, and filter) that can be created.
  • Alias Limit—Enter the maximum number of aliases that can be created in a domain.
  • Webmail Domain Alias—When this box is checked, mailbox users will be able to use domain aliases in the From field of outgoing messages.
  • Language—From the drop-down list, choose the language that will be used in the Webmail interface, by default.
  • Timezone—From the drop-down list, choose the default time zone that will be used for messages and calendar entries in the Webmail interface.
  • Services (Send mail, Receive Main, Connect via IMAP4, Connect via POP3, Login via Webmail, and Send via Webmail)—For each of the available services, set the service to one of the following options:
    • Enabled—The service is available.
    • Disabled—The service is not available.
    • Suspended—The service is not currently available , and can only be re-enabled by an administrator at a level equal to or higher than the one who suspended the user.

Domain and User Inheritance

  • Password Encoding—Choose the type of encryption that you want to use to encode user passwords.
  • Regenerate Passwords—If this box is checked, when a user successfully authenticates and their hashing mechanism doesn't match the method specified in the Password Encoding field, it will be converted to the specified method.
  • SMTP Send Limit—The maximum number of messages that can be sent in a 24 hour period.
  • Filter Delivery—Choose the way in which you want spam messages to be handled by the OpenSRS email filters:
    • Quarantine - Do not deliver spam messages to the Reseller’s server.
    • Passthrough - Allow spam messages to be delivered to the Reseller’s designated mail server.
  • Spam Detection Level—Choose the level of aggressiveness for spam filtering. Choosing a level other than Normal causes the filtering engine to be more aggressive in labelling mail as spam.
  • Spam Folder—Specify the name of the folder to which all spam messages will be delivered. The default is Spam.
  • Spam Header—Specify the tag that the OpenSRS filters will add to the spam message headers so that your system will know that the messages have already been identified as spam.
  • SpamTag—Specify the tag that is appended to the Subject line of all spam messages.
  • Webmail Theme—Choose the default brand for the domains in the company; the default brand can be overridden for specific domains. The brand determines the look and feel of the Webmail interface.

Welcome Message

This message will be sent to new accounts when they are created.

  • Message Headers—Enter the email address from which you want the welcome message to be sent, and enter a Subject for your message. You can add other header information as well.
  • Message Body—Enter the body of your message. You can add HTML content, mime-encoded image information, and/or text.

Setting company preferences in the MAC

To set company default preferences in the MAC

1. Log in to the Mail Administration Console (MAC).
For more information, see "What is the MAC?"

2. In the navigation panel, click the company name
The Company page opens, displaying the Settings tab. You can click on the tabs at the top of the page to view additional fields.

3. Complete the fields as outlined in the following table:

Field Explanation
Basic Settings
Company You cannot edit your company name.
Stats Mailout Enter the email addresses to which you want to have daily Company snapshots sent. If you want to specify more than one address, separate each address with a comma.
Disabled When a company is disabled, the domains under that company will not function.
Created The date that your company was created in the MAC.
OpenSRS User The unique identifier for your company.
Notes
Notes Enter any text you want related to the company
Defaults For New Domain
Language From the drop-down list, choose the language that will be used in the Webmail interface, by default.

Note: This setting does not affect the MAC interface.
Timezone From the drop-down list, choose the default time zone that will be used for messages and calendar entries in the Webmail interface.
Quota (MB) Enter the default maximum size (in Megabytes) for new mailboxes that are created.
Max Quota (MB) The maximum (in Megabytes) that can be assigned to any mailbox.
User Limit Enter the maximum number of accounts of any type (regular mailbox, forward, and filter) that can be created.
Alias Limit Enter the maximum number of aliases that can be created in a domain.
Services – Receive, IMAP4, POP3, Send, Webmail, Webmail Send The default settings for new domains for various services. The services are:
  • Receive—Whether the domain can receive email.
  • IMAP4—Whether the domain can connect with an IMAP4 client.
  • POP3—Whether the domain can connect with a client.
  • Send—Whether the domain can send email.
  • Webmail—Whether the domain can receive mail through Webmail.
  • Webmail Send—Whether the domain can send mail through Webmail.
For each of the available services, click a radio button to set the service to one of the following options:
  • enabled—The service is available.
  • disabled—The service is not available.
  • suspended—The service is not currently available , and can only be re-enabled by an administrator at a level equal to or higher than the one who suspended the user. The most common reason for suspension is an AUP violation for exceeding the spam threshold that was set by the service provider.
Note: The default settings are inherited from the company settings, but you can change any of the settings for individual domains.
Inheritable For Domains and Users
Brand From the drop-down list, choose the default brand for the domains in the company; the default brand can be overridden for specific domains. The brand determines the look and feel of the Webmail interface.
Password Encoding From the drop-down list choose the type of encryption that you want to use to encode user passwords. If this value is not set at the company level, the value is inherited from the level above, that is, the company uses the cluster value.

Note: Only company admins are allowed to change this setting; other admin levels can view the setting but cannot change it.
Regenerate Passwords If this box is checked, when a user successfully authenticates and their hashing mechanism doesn't match the method specified in the Password Encoding field, it will be converted to the specified method.
Spam Tag Specify the tag that is appended to the Subject line of all spam messages.
Spam Header Specify the tag that the OpenSRS filters will add to the spam message headers so that your system will know that the messages have already been identified as spam.
Spam Folder Specify the name of the folder to which all spam messages will be delivered. The default is Spam.
Spam Level From the drop-down list, choose the level of aggressiveness for spam filtering. Choosing a level other than Normal causes the filtering engine to be more aggressive in labelling mail as spam.
Filter Delivery From the drop-down list, choose the way in which you want spam messages to be handled by the OpenSRS email filters:
  • quarantine—Do not deliver spam messages to the Reseller's server.
  • passthrough—Allow spam messages to be delivered to the Reseller's designated mail server.
SMTP Limit The maximum number of messages that can be sent in a 24 hour period.
Spam Settings
Allow Enter the email addresses and domains whose messages will never be marked as spam.

You can add up to 1000 entries. Addresses must be separated by a carriage return.
Block Enter the email addresses and domains from which you do not want to receive email.

You can add up to 1000 entries. Addresses must be separated by a carriage return.
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