How does GeoTrust Web Site Anti-Malware Scan notify customers when it finds an issue?

GeoTrust Web Site Anti-Malware Scan will notify your customers by email that it has detected a problem. The customer will be instructed to log into the GeoTrust Web Site Anti-Malware portal to get further details and information to help them remove the malware from their web site.

In the event that malware is detected, the GeoTrust Web Site Anti-Malware Scan Seal will simply disappear from the affected web site. There is no indication given that the site has failed a scan, and there is no "failed" version of the seal.

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