Request a Trust Service scan

The site seal reassures visitors to a website that the site is free of malware, viruses, and other security concerns. The Trust Product providers scan the websites on a regular basis to ensure that this remains true. If issues are discovered and are not corrected, the Trust Service provider may remove the seal from the site.

If you have a Symantec or SiteLock seal, or the GeoTrust Web Site Anti-Malware scan product, and you have corrected a malware issue on your site, you can click  to have the Trust Service provider rescan your system immediately and reinstate the  Trust Seal.

To request an on demand scan

1. In the Control Panel, click Trust

2. Click a domain name to view the associated Trust Service.

3. In the Seal Settings section, click Request On Demand Scan.


Have more questions? Submit a request


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