Viewing orders in Storefront Manager

All your orders can be found on the Storefront Manager Orders page. You can customize views by applying filters.

Viewing orders

  1. Log into Storefront Manager.
  2. Select the Orders tab.
    orders tab.png
  3. All orders are displayed on this page.
    Orders page tools Function
    Order ID View the details of an order.
    Filters Sort orders by their status.
    Export CSV Create a CSV file of your orders to download.
    orders page.png

Understanding order statuses

Each order will have a status indicating its condition. 

  1. Log into Storefront Manager.
  2. Select the Orders tab.
    orders tab.png
  3. Each order has a status indicating its condition.
    Order Status Definition
    Completed The order was successful and completed.
    Pending The order is pending.
    Cancelled The order has been canceled.
    Failed The order has failed.
    Partially Completed The order has only been partially completed.
    Partially Refunded The refund has not been fully completed.
    Refunded The order has been refunded.
    order statuses.png

Managing Orders 

The orders page shows all orders done by your customers, including date, amount, and status.

  1. Log into Storefront Manager.
  2. Select the Orders tab.
    orders tab.png
  3. Click the order ID.
    orders page.png
  4. You can review all order details under the Order Items tab.
    order items overview.png
  5. The Transactions tab will show you the order status.
    transaction status.png

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