How long do you keep personal data on file?

Data processed as part of fulfilling our service contract will be kept for the lifetime of the service, plus up to 7 years after the service’s termination.

Any data that we process under the legal basis of consent will be held by Tucows for the same period as the contract-based data unless that consent is withdrawn, in which case it would be erased at the time of withdrawal of consent. Please note that for asynchronous services, Tucows will log the registrant’s choice to revoke consent, but will direct the end-user to their reseller to cancel services. Upon canceling the service, the registrant’s choice to withdraw consent will take effect.

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