Why is my customer receiving multiple consent request emails?

Once a purchase is made, the Tucows system waits one minute before sending a consent request email. Accordingly, if multiple services are purchased together, or multiple purchases are made within one minute of each other, a single consent request email will be sent for all services. However, in cases where an end-user makes multiple purchases more than one minute apart, multiple consent request emails would be sent.

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk