Transfer Away Process

Short link: opensrs.help/transfer-away

A domain name can be transferred away from an OpenSRS reseller account to another reseller or another registrar. The end-user requests the change with a Reseller of their choice, and the gaining registrar initiates the transfer on their behalf.

Transfer requirements

OpenSRS processes the transfer if the following conditions are met.

  • The domain name is unlocked.
  • The client has the authorization (EPP) code.
  • The domain name does not have any "hold" on it at the registrar or registry.
  • Domain needs to be present at OpenSRS for more than 60 days since it was first registered or transferred. 

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Transfers away process

OpenSRS receives notification that a transfer-away from one of its resellers has been initiated. The losing reseller is notified that the transfer request has been received, and the OpenSRS system sends an email to the owner contact, directing them to a website where they can approve or decline the request.

Upon approval, the transfer is processed:

  • The Registry is informed of the change.
  • All involved parties are notified that the transfer was successful.
  • The Registry moves the domain.
  • The domain is marked deleted with status transferred in the losing reseller's database.

If the owner contact declines the transfer, the system cancels the transaction:

  • Acknowledgment of the refusal is shown on the website.
  • The domain notes are updated.
  • All involved parties are notified that the transfer was declined.

If the owner contact does not respond to the email within five days:

  • Registry automatically acknowledges the transfer.
  • All involved parties are notified that the transfer was successful.
  • The Registry moves the domain.
  • The domain is marked deleted with status transferred in the losing reseller's database.

Note: Once the transfer has completed, the domain will stop resolving if the DNS is pointed to SystemDNS.

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Checking the status of domain transfers

Domains in the status of Transfer Away are in the process of transferring away from OpenSRS, and the owner contact for the domain name has already been sent an email requesting their response.

Using the Reseller Control Panel

  1. Log in to the Reseller Control Panel.
  2. Click on the Domains tab and select the Advanced filter option.
    RCP_lookup.png
  3. You can narrow your search by selecting the status Transfer Away Pending, Transfer Away Expired, and Transferred Away to lookup domain names in the process of transferring away.
    RCP_lookup_3.png

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Using the Reseller Web Interface

  1. Log in to the Reseller Web Interface.
  2. Scroll down to View Transfers section and click on Transfers Away.
    RWI_lookup.png

  3. The domain will be listed if it is on pending status. There will be a checkmark box below the Resend Email and clicking the checkmark box will resend the transfer email. 

    RWI_lookup_2.png

Using API 

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Transfers away confirmation

Transfer away confirmation email is sent to all registrants as soon as OpenSRS receives a request to transfer a domain to another Registrar. This message is mandatory and applies only to the registrar to registrar transfers. There are two versions of the message; one to support ICANN's mandated text for gTLDs, and another used to support ccTLDs.

Other transfer-away acknowledgment messages

Accepted Use this message to confirm a Registrant's acceptance of a transfer away from your profile.
Declined Use this message to confirm a Registrant's refusal of a transfer away from your profile.
 Auto  This feature allows a message to be sent to the owner contact after there has been no response to the transfer request for five days when the Registry enforces the ICANN transfer-away policy and moves the domain to the Gaining Registrar.

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