How to update email account settings

You can modify Email accounts in the Control Panel or the MAC.

Modifying user settings in the Control Panel

  1. Sign in to the Reseller Control Panel.
  2. Click on Email.
  3. In the Email section of the Control Panel, navigate to the user you want to modify and select the user.
  4. The User page will open to display the User Settings tab.
  5. Click Edit in each section that you want to modify, edit the related fields, and then click Save.
    EDIT.png

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Modifying user settings in the MAC

  1. Based on your cluster settings use your browser to navigate to the MAC.
  2. Locate the user that you want to modify and select the user.
  3. The User page will open to display the User Settings tab. You can click on the tabs at the top of the page to view additional fields.
  4. Modify the appropriate user detail fields.
  5. Click Update.
    Edit_3.png

Caution: If you rename a user, all of the history that is associated with that user is deleted and cannot be accessed by the restore email tool or the restore contacts tool. The renamed user account begins accumulating history (backups) starting from the date that you rename the user, and email and contact information can be restored only from this new history.

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Viewing user history

Every time that an action is performed on a user account, an entry is made, noting the date and time that the action occurred, who initiated the action (the requester), and a brief explanation of the action.

To view the user's history in the Control Panel

  1. Sign in to the Reseller Control Panel.
  2. Click on Email.
  3. In the Email section of the Control Panel, navigate to the user you want to modify.
  4. Scroll down to the Changes section.

To view the user's history in the MAC

  1. Based on your cluster settings use your browser to navigate to the MAC.
  2.  Locate the user that you want to modify.
  3. Click the user name, and then select the History tab.

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