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  2. Reseller Control Panel / Account Settings and Management
  3. GDPR

GDPR

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  • ★ GDPR FAQ - Data use, consent and process changes
  • GDPR Controls and data management FAQ
  • GDPR Consent management process
  • GDPR Whois information
  • OpenSRS data processing general information
  • Data sharing preferences updates
  • What do the various GDPR consent statuses mean?
  • GDPRレギュレーションについて
  • Consent management messaging
  • Is consent different depending on the domain owner type?
  • GDPR API Changes
  • How can I determine whether a specific TLD is asynchronous?
  • My client lost the link to their consent page. How can I provide it to them?
  • Can I edit the consent request email?
  • Can I edit the consent page?
  • Can I turn off the Data use consent settings page and consent request process entirely?
  • Can I stop sending Tucows certain pieces of domain contact info, or stop sending domain contact details altogether?  
  • Why will my customers receive consent request emails in addition to Whois verification emails? Can’t these be combined?
  • Why did my customer get a consent request and then find a “nothing further is required” notice on the consent page?
  • Can the consent request be sent to the domain admin, billing, or tech contacts?
  • Who receives the consent request?
  • What triggers the consent request to be sent?
  • Does the consent request timeout?
  • Why is my customer receiving multiple consent request emails?
  • Why does the order in which services are listed on the Data use consent settings page change?
  • How are products grouped together on the Data use consent settings page?
  • My customer is canceling a service in order to have their data erased from the provider’s system. Will I and, by extension, my customer, be refunded?
  • What happens if the user does not provide, or revokes consent?
  • Why is my customer’s asynchronous domain pre-consented? They haven’t yet provided consent.
  • What TLDs and products show up on the Data use consent settings page?
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